WARRANTY COVER

REAL HELIOS warranties our illumination tools to be free from defects in workmanship and materials, including any LEDs housed within, for the lifetime of the original parts (the lifetime of the parts are specified by individual parts manufacturers). If it is determined by us to be defective, we will repair or replace your original purchase of these products, at our discretion.

The no-hassle lifetime warranty does not cover modifications, improper maintenance, normal wear and tear, repair by anyone other than an Authorized retailer or REAL HELIOS or use contrary to REAL HELIOS user manuals.

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WEAR AND TEAR FLASHLIGHT COMPONENTS - LIMITED WARRANTY

Wear and tear is damage that naturally and inevitably occurs as a result of normal wear or aging, therefore REAL HELIOS provides a 30 day limited warranty on these items.

Additional or replacement parts can be purchased online at www.realhelios.com

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ACCESSORIES

Wear and tear is damage that naturally and inevitably occurs as a result of normal wear or aging, therefore Real Helios provides a 30 day limited warranty on these items.

Additional or replacement parts can be purchased online at www.realhelios.com

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BATTERIES
Wear and tear is damage that naturally and inevitably occurs as a result of normal wear or aging, therefore PowerTac provides a 30 day limited warranty on these items.

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DISCLAIMER

Except as specified above or prohibited by applicable law: all express or implied conditions and warranties, including, without limitation, any implied warranty or condition of merchantability or fitness for a particular purpose, or accuracy of any informational content, are hereby excluded and disclaimed by Real Helios; and in no event will Real Helios be liable for any special, direct, indirect, consequential, incidental, or punitive damages howsoever arising and regardless of the theory of liability, even if advised of the possibility of such damages. Products, prices, availability, specifications, and offers are subject to change or cancellation at any time without notice.

• After long periods of use on the highest setting, the surface area may get hot. Please use caution when using the flashlight in a constant high brightness level. It is recommended to let the Flashlight cool down to prevent any injury.

• High intensity light is harmful to human eyes. This product is not meant to be handled by children under the age of 18 without adult supervision.

• Real Helios use the highest quality, protected-circuit batteries to insure maximum performance and safety. Consult with the manufacturer regarding any questions or concerns.

• Real Helios’s liability is voided if the light is not used in a proper manner or if modified.

• Real Helios reserves the right to change the design and/or specifications of all Real Helios products without prior notice.

• Do not change batteries at dangerous locations. Batteries must only be changed or removed when light is off.

• Do not use or attempt to recharge a disposable battery. Do not throw the flashlight into a fire as an explosion may occur.

• Warranty must be registered within 3 months of purchaser or 90 days, which ever is sooner via the website or form below for the lifetime warranty. This does not affect your statutory rights.

 

 

THE REAL HELIOS LIFETIME WARRANTY

Real Helios warrants our flashlights to be free from defects in workmanship and materials, for the lifetime of the original parts (the lifetime of the parts are specified by individual parts manufacturers). We will repair or replace your original purchase of these products, at our discretion, if it is determined by us to be defective and you have registered the warranty. Electronics, chargers, and rechargeable batteries are covered for a period of two years with proof of purchase. Normal wear and tear including lamps burning out, batteries draining, and switches wearing out is not covered, nor is damage resulting from misuse, abuse, neglect, battery damage, use of other non-approved batteries or altering these products from their original state. Parts and accessories for illumination tools are not covered by this warrant

 

WARRANTY REGISTRATION – ONLINE at WWW.REALHELIOS.COM or via post

Name

Address

Email

Phone

 

 

Purchase Date

Purchased from

 

 

Real Helios Product

Serial number

Once complete please return to Real Helios

 

Warranty Claims please go to www.realhelios.com  or click here 

 

©Real Helios 2021 ALL RIGHTS RESERVED

 

WWW.REALHELIOS.COM